Technology Advice for Small Businesses

Why you should consider softphones over desk phones

Desk phones that sit in the office are quickly becoming obsolete as many employees work off-site. Instead of traditional telephony systems, forward-thinking businesses are using softphones for most, if not all, of their communications. If your company hasn’t already done so, here are five compelling reasons why you need to start using softphones. Anytime, anywhere… Continue reading Why you should consider softphones over desk phones

Can your internet bandwidth handle remote work?

Even before COVID-19, remote working was already quickly becoming the new normal. It took a pandemic to tip the scale, and now most jobs are being done from home. But it’s not always a smooth ride. There are many things that can cause productivity dips, one of them being limited internet bandwidth. How much bandwidth… Continue reading Can your internet bandwidth handle remote work?

Is your internet bandwidth enough for remote work?

The coronavirus outbreak has necessitated people to work away from each other, so employees are now setting up offices at home. If you’re a remote worker, or if your business is planning to move to a work from home setup soon, make sure that your employees’ internet bandwidth can handle work-related processes. This way, your… Continue reading Is your internet bandwidth enough for remote work?

How much internet bandwidth do you need for remote work?

The COVID-19 pandemic has pushed businesses to adopt remote work setups. But with the sudden move, employees are finding out that they don’t have adequate resources to work from home, specifically due to poor or limited internet access. So that you don’t encounter the same issue, find out how much internet bandwidth you need to… Continue reading How much internet bandwidth do you need for remote work?

Things to consider when buying a Wi-Fi router

A strong network enables your business to surf the web and access cloud productivity apps. Behind these networks are Wi-Fi routers that keep your devices connected to the internet. While there are many more components involved in setting up a strong network, your choice of router can make a huge difference. Here are some tips… Continue reading Things to consider when buying a Wi-Fi router

What Wi-Fi router features to look for

Wireless routers are essential for operating a modern business. Routers allow one network connection to essentially be split into many and then shared by different users and devices — usually over a Wi-Fi connection. If you are looking for a new Wi-Fi router for your office, there are some important features you should be aware… Continue reading What Wi-Fi router features to look for

Choosing an office Wi-Fi router

Selecting a Wi-Fi router, much like selecting any other piece of equipment for your business, can be a complicated task. There are a variety of models available that it can be a chore to work out the best option. However, if you know what features to look for, it’s much easier to make the right… Continue reading Choosing an office Wi-Fi router

Represent your business properly on social media

Social media accounts for businesses are invaluable tools enterprises use to reach out to their client bases to fully understand their needs and wants. Make sure your social media manager understands the proper way to interact with people online, especially those with bad things to say about the company. Online reputation management mistakes As long… Continue reading Represent your business properly on social media

Avoid online word wars with these reminders

Social media management for businesses can be boiled down to two simple sentences: The internet is full of trolls. Don’t feed the trolls. Read on to find out more about social media gaffes that you will want to avoid, especially when dealing with negative comments on your business posts. Online reputation management mistakes As long… Continue reading Avoid online word wars with these reminders

Diffuse negative online comments the right way

Current trends show that personalized interactions help establish a business’s persona or identity with prospective customers. This makes the business more relatable and therefore more attractive to more consumers. To use this opportunity properly, social media managers should know how to keep their wits together, especially in the face of negativity online. Read on to… Continue reading Diffuse negative online comments the right way