Technology Advice for Small Businesses

AI is changing the face of healthcare

Technological advancements have a tremendous effect on the healthcare industry. Something called machine learning is the first step toward artificial intelligence (AI) and it’s already streamlining service delivery for those in the medical profession. Here are a few examples your practice could be missing out on. Virtual personal health assistants At the helm of the… Continue reading AI is changing the face of healthcare

How AI helps e-commerce businesses

Artificial intelligence (AI) is an exciting innovation that’s becoming integral to many businesses. Industry experts are even predicting that by 2020, 85% of the interactions between corporate customer service departments and their clients will use AI. If you’re an e-commerce business owner, you’re in a prime position to become an early adopter. Predicting what your… Continue reading How AI helps e-commerce businesses

Can AI enhance your e-commerce business?

Artificial intelligence (AI) or “machine learning” has quickly transformed from science fiction to reality, and is currently on track to become an integral part of the corporate business environment. According to experts, by 2020 85% of all customer interactions with businesses will occur via machine learning programs. So if your organization has an e-commerce component,… Continue reading Can AI enhance your e-commerce business?

What you need to know about e-commerce & AI

Many business owners are looking to artificial intelligence (AI, or “machine learning”) for its potential to improve communications with their customers. It is predicted that by 2020, 85% of all interactions will originate from machine learning “bots.” If you operate an e-commerce business and are wondering how you can benefit from bots, you’re in luck.… Continue reading What you need to know about e-commerce & AI

Making the most of Alexa in the office

Alexa’s usefulness goes beyond controlling smart devices in the home, playing music, providing weather forecasts, and receiving calls and messages. Amazon aims to position her as a next-gen AI technology with loads of features for both home and business users. Here are some ways to turn Alexa into a one-of-a-kind office assistant. Amazon’s Alexa has… Continue reading Making the most of Alexa in the office

Best uses of Alexa in a business setting

Individual users find plenty to like about Amazon’s AI technology Alexa. It’s a great way to control smart home devices and perform small tasks like make shopping lists and answer phone calls. But Alexa also gets things done for business users, and here we’ll list some of the most useful. Create and manage to-do and… Continue reading Best uses of Alexa in a business setting

How to make Alexa your office assistant

Amazon’s Alexa has come a long way from performing basic functions like setting alarms, streaming music, and providing weather updates, to an all-around office assistant superstar. As Amazon continues to develop Alexa, businesses can expect to see her become more relevant in an office setting. Create and manage to-do and shopping lists You have meetings… Continue reading How to make Alexa your office assistant

AI-powered VoIP: what businesses can expect

Automating business processes is a necessity for most organizations. While the human element is still important, automation increases time to market and saves money. And because telecom is an essential part of businesses’ operations, AI developers are introducing advances in VoIP telephony that will take automation to a whole new level. Contact Center Operations Thanks… Continue reading AI-powered VoIP: what businesses can expect

Artificial intelligence to reshape VoIP

Incorporating Artificial Intelligence (AI) in internet phone systems seems like the logical next step to improving business telecom. However, it’s only now that businesses are truly embracing such hi-tech advances in VoIP. AI developers are paving the way for automated processes that have the potential to significantly enhance VoIP performance. Contact Center Operations Thanks to… Continue reading Artificial intelligence to reshape VoIP

How will AI impact internet telephony?

Artificial Intelligence (AI) brings to mind robots that can perform tasks and think like human beings. While that’s certainly possible in the future, AI today is simply an intuitive set of technology that automates business processes. It’s been around for decades, and now it’s poised to make significant improvements to VoIP technology. Contact Center Operations… Continue reading How will AI impact internet telephony?