Technology Advice for Small Businesses

5 tricks for thwarting VoIP threats

The VoIP market continues to grow and doesn’t show any signs of stopping. As its use becomes more widespread, so too do the security threats against it. Although these type of attacks haven’t received as much media attention as ransomware and phishing, they’re no less dangerous or damaging to your SMB. Let’s examine 5 five… Continue reading 5 tricks for thwarting VoIP threats

5 tips for securing your VoIP services

Not that long ago, VoIP services were a new and revolutionary concept. Nowadays, internet-based voice communication is commonplace among SMBs, which means it’s time to turn our attention toward improving their security. Without a thorough understanding of what is needed to protect your VoIP systems, you could be vulnerable to cyberattacks. Let’s take a closer… Continue reading 5 tips for securing your VoIP services

Take work home with VoIP

Every business owner understands that happy employees equal happy clients, and happy clients are always good for business. However, in such a fast paced and high pressure world, this can be tough to achieve. This is true if you don’t have any VoIP systems in place. A good VoIP network allows you to create work… Continue reading Take work home with VoIP

Turn your home into an office with VoIP

So you’ve noticed that the work rate in the office has been slowing down lately. Perhaps it’s because the job is too stressful. Or maybe most of your employees live far away from the new office. Whatever the reason, it’s probably best to try something new. But what can you do to get your employees… Continue reading Turn your home into an office with VoIP

Empower work at home employees with VoIP

As a business owner, it’s important to raise your company’s morale to be more productive. But you can’t just keep throwing office parties everyday of the year. Thanks to advancements in VoIP technologies, you can offer a better way to keep your employee’s spirits high by allowing them to work from home. This allows your… Continue reading Empower work at home employees with VoIP

How to optimize your VoIP performance

You’ve likely heard of VoIP: the innovative telephony solution that can dramatically cut costs and replace your traditional phone line. While it may sound appealing, you might have a few reservations. What if the call quality isn’t up to par? What if your staff is confused by the technology? What if you have to deal… Continue reading How to optimize your VoIP performance

How to enhance your VoIP call performance

When considering a VoIP solution, many small business owners have a lot of reservations. What if the call quality is unsuitable? What if your staff struggles with the technology? What if you have to deal with the headache of installing an additional network? All these assumptions can prevent business owners from giving VoIP a try,… Continue reading How to enhance your VoIP call performance

Tips to optimize your VoIP call performance

Many business owners who opt for a traditional phone line over VoIP make some pretty big assumptions. Some assume they’ll continuously drop calls while speaking on the phone with their biggest client. Others assume employees will resort to calling prospects on their personal cell phones because they’re baffled by the user interface of your VoIP… Continue reading Tips to optimize your VoIP call performance

Even more VoIP features you should use

When a potential VoIP provider throws a list of features they can offer at you, it can all be quite confusing and you might even forget about a lot of them. Even after you’ve chosen your provider, you might already be too busy to bother with certain features of your new VoIP service. How are… Continue reading Even more VoIP features you should use

9 Underutilized VoIP features

Voicemail, Do Not Disturb, and call recording are among the few reasons why companies choose VoIP services to solve their communication needs. However, there are features that can be overlooked by small businesses such as customizable hold music or in-call coaching, to name a few. So if you want to get the most out of… Continue reading 9 Underutilized VoIP features