Technology Advice for Small Businesses

Exciting new VoIP features for businesses

VoIP acts as a bridge between traditional landlines and our internet-centric lives. By unifying communications under a single system for voice, data, and video converged networks, many businesses are realizing unprecedented savings and improvements to their workflow models. If that sounds like something your SMB could benefit from, you’ve come to the right place. Fax… Continue reading Exciting new VoIP features for businesses

VoIP’s hold-message options are easy

A common refrain heard by installers of traditional PBX phone systems and over-the-internet VoIP systems is “Wait, before you go, what’s best for on-hold music and messages, and how do I set those up?” Usually it’s an easy process for both types of phone systems, but with VoIP solutions it’s typically easier and provides greater… Continue reading VoIP’s hold-message options are easy

VoIP systems keep callers on the line

Recently, a story circulated amongst industry insiders of an official in a hospital’s records room who couldn’t customize her legacy phone system’s hold messages. The upshot was this particular platform restarted the hold message each time a caller was placed back on hold. Her provider – a reseller with little control over the system’s functionality… Continue reading VoIP systems keep callers on the line

Engaging on-hold messages via VoIP

A lot goes into upgrading your phone system, and in cases where a traditional PBX system is being replaced by an off-site VoIP solution, there are many details to consider. One aspect often overlooked is the way hold music and messaging are set up; but this is something that needs to be taken quite seriously.… Continue reading Engaging on-hold messages via VoIP

Skype for Business and its benefits

Skype for Business (as hinted in the name), is the corporate-oriented version of Skype. Besides the snazzy title, Skype for Business possesses unique office applications that will benefit your company. Yet, many business owners pose the same question: how important is it to adopt Skype for Business? Here are three reasons that might help you… Continue reading Skype for Business and its benefits

Benefits of using Skype for Business

For businesses, it’s never enough to rely on just one asset to succeed, especially when there are better options out there to explore. This is where Skype for Business comes in. Skype for Business is more tailor-made for companies, and it’s hard to deny the many corporate benefits it brings to the table. Let’s examine… Continue reading Benefits of using Skype for Business

Why Skype for Business Over Skype?

It’s hard to deny how reliable Skype is as a VoIP telephony system. Having something good doesn’t mean you should stop at that; for the sake of your small- or medium-sized business, you should always be on the lookout for the next best thing that helps facilitate your company’s growth. Enter Skype for Business. We’ve… Continue reading Why Skype for Business Over Skype?

The future of VoIP telephony systems

Easy set-up, flexibility, and savings are music to the ears of any business owner when it comes to IT, and they’re all traits that contribute to the success of VoIP. And, the technology was built on a strong foundation that has allowed it to move with the times. Is your business prepared to move with… Continue reading The future of VoIP telephony systems

Does VoIP have a place in your future?

VoIP has come a long way since the mid-90s when the technology first enabled phone calls over the internet. Thoughtful developments in telephony hardware and software have driven its growth, and enhanced internet functionality has been a key component, too. So as the internet continues progressing, will Voice over IP keep pace? And if so,… Continue reading Does VoIP have a place in your future?

VoIP’s future is bright for businesses

VoIP is the funny-sounding phone system that’s been around for over two decades. Though that may seem surprising, it actually makes sense, because that’s about how long the internet has been mainstream, and “Voice over Internet Protocol” needs internet in order to function. So what might the future hold for small-business telecom if these two… Continue reading VoIP’s future is bright for businesses