TechAdvisory.org

Technology Advice for Small Businesses

How 5G data will change VoIP

Our craving for data seems to increase every year, fueling the constant advancements in wireless technology. The latest is 5G, an abbreviation for the fifth-generation wireless systems, and it is set to transform VoIP for the better. Here are three ways it will do that. Improved video conferencing The major factor holding web and video… Continue reading How 5G data will change VoIP

3 ways 5G data will change VoIP

In this digital age, mobile connectivity is a top priority for personal and business users alike. 5G, or fifth-generation wireless systems, will change not only people’s daily routines but also the way small- and medium-sized businesses operate. Here are three main ways that 5G will change VoIP for SMBs. Improved video conferencing The major factor… Continue reading 3 ways 5G data will change VoIP

VoIP redefined thanks to 5G data

Communication is an integral component to any small- and medium-sized business. To ensure the success of your SMB, utilizing the right technology resources is key. Short for fifth-generation wireless systems, 5G is changing essential technology solutions like VoIP. Here are three key changes you need to look out for. Improved video conferencing The major factor… Continue reading VoIP redefined thanks to 5G data

Hold messages: tips to avoid irking clients

When your customers call your support hotline, they want to be connected to a helpful customer service representative, not experience another hassle. But when they get irked by your unprofessional on-hold messaging system, they can get doubly frustrated and become harder to appease. Here are some tips to make your on-hold messages pleasant to your… Continue reading Hold messages: tips to avoid irking clients

Tips to enhance your on-hold messages

Customers can get frustrated over your support hotline, usually involving confusing call options, troublesome connections, or unhelpful representatives. If your phone system has problematic on-hold messaging, you’re likely to cause further annoyance to an already irate person. Solving their problems isn’t something that you can leave to automated voice messages, but it’s essential in most… Continue reading Tips to enhance your on-hold messages

Avoid customer frustration with these tips

Bad customer service is one of the reasons why customers switch to competitors. It often begins the moment they pick up the phone to report a service issue, only to end up getting frustrated with your phone system. Your on-hold message may seem inconsequential, but it can play a big role in your customer’s dissatisfaction.… Continue reading Avoid customer frustration with these tips

Amazon phones to become a reality soon

Amazon is setting its sights on the VoIP market again and will use its Alexa technology to launch a new phone system. Based on a new patent, users of Amazon’s artificial intelligence (AI) devices might soon be able to enjoy a smart speaker and phone in one. This won’t be the eCommerce giant’s first attempt… Continue reading Amazon phones to become a reality soon

Alexa devices to become extension phones

Alexa, Amazon’s counterpart to Microsoft’s Cortana and Apple’s Siri, is an intelligent personal assistant that can perform various tasks for its ‘master.’ Based on a recently released patent, the eCommerce company is set to reveal a wireless phone system powered by this artificial intelligence (AI) technology. Here’s what you need to know. How it works… Continue reading Alexa devices to become extension phones

Amazon’s Alexa devices as extension phones

Amazon is using its Alexa technology to ensure success at its second attempt at internet-based telephony. The company’s newly released patent details a phone system that will use the voice-controlled technology of their Alexa-powered devices to make and receive calls. Here’s everything we know so far. How it works Amazon’s 3D-enabled Fire Phone was its… Continue reading Amazon’s Alexa devices as extension phones

What to look for in a VoIP distributor

With a quick Google search, numerous VoIP distributors instantly appear. The problem is knowing whether they will meet your business’s needs. To attract consumers, these professionals throw around superlatives such as ‘the best’ or ‘world-class’ — but that doesn’t always mean they are. Before committing to a distributor, here are some things you should take… Continue reading What to look for in a VoIP distributor

Copyright 2023 Pronto Marketing. Permission required to use any content or RSS feeds from this website. The content on TechAdvisory.org is provided to clients of Pronto Marketing and part of Pronto’s complete IT services marketing program. Learn more how you can take advantage of this original content within a suite of marketing services at one low monthly price. Visit Pronto Marketing at https://www.prontomarketing.com.