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Technology Advice for Small Businesses

Laptops vs. desktops: Which should your small business use?

When purchasing computers for your small business, one of the biggest decisions you’ll have to make is whether to get desktops or laptops. The choice ultimately depends on five factors, which we’ve outlined for you below. Portability The COVID-19 pandemic has driven most businesses to adopt remote work and hybrid work setups. If you’re thinking… Continue reading Laptops vs. desktops: Which should your small business use?

Choosing between laptops and desktops for your small business

Small businesses like yours often work on a limited budget. This means you have to carefully consider every purchase you make to get the most bang for your buck. When it comes to computers, for instance, you need to choose between laptops and desktops, and decide which is the better option for your business. Here… Continue reading Choosing between laptops and desktops for your small business

Should your small business use laptops or desktops?

If you’re buying computers for your startup or upgrading your small business’s existing machines, you need to decide whether laptops or desktops are right for your needs. To help you choose, consider these five factors. Portability The COVID-19 pandemic has driven most businesses to adopt remote work and hybrid work setups. If you’re thinking of… Continue reading Should your small business use laptops or desktops?

How to keep callers engaged while on hold in a call

If a business’s hotline keeps callers waiting for long periods, many callers may feel frustrated and just hang up. This results in an unpleasant customer experience that turns off current and potential customers. To keep callers on the line, use these Voice over Internet Protocol (VoIP) features. VoIP phone systems can help make waiting on… Continue reading How to keep callers engaged while on hold in a call

Here’s how to benefit from VoIP’s on-hold messages

For many customers, being put on hold in a call can be annoying. Some may even get frustrated and just hang up. Instead of keeping your business’s callers waiting without anything to do, why not have them listen to useful information that keeps them engaged? With a Voice over Internet Protocol (VoIP) system, doing this… Continue reading Here’s how to benefit from VoIP’s on-hold messages

Keep callers on the line by using these VoIP features

Callers generally don’t like being put on hold for very long periods. But sometimes, your staff will have to put them on hold to verify their identity, find answers to their queries, or refer the call to a supervisor. One way to make sure callers do not feel abandoned while on hold is to use… Continue reading Keep callers on the line by using these VoIP features

Enhancing IT admin efficiency with the Microsoft 365 Apps admin center

The shift from traditional office setups prior to the pandemic to flexible working arrangements in the post-COVID-19 era has been tough on IT administrators. They have had to juggle multiple tasks, including supervising and securing workflows, devices, and software, and deploying IT solutions within budget while keeping cyberthreats at bay. To help IT personnel fulfill… Continue reading Enhancing IT admin efficiency with the Microsoft 365 Apps admin center

How does the Microsoft 365 Apps admin center empower IT admins?

As companies gradually adjust to and recover from the effects of the coronavirus pandemic, IT teams must ensure sufficient support for flexible working arrangements through cloud-based solutions. Microsoft stepped up to the challenge by equipping the Microsoft 365 Apps admin center with powerful features that enable IT administrators to handle these tasks more efficiently. Office… Continue reading How does the Microsoft 365 Apps admin center empower IT admins?

Microsoft 365 Apps admin center: Features you need to know

Migrating workflows to the cloud, securing all company devices and software, and ensuring 24/7 data access are gargantuan IT admin tasks, especially as companies adopt flexible working arrangements post-COVID-19. Fortunately for Microsoft 365 Apps users, the admin center offers features that empower IT personnel to be more efficient and effective in handling these crucial responsibilities.… Continue reading Microsoft 365 Apps admin center: Features you need to know

Should you upgrade to Windows 11?

Windows 11 is here, and many users are wondering whether they should upgrade. The new Microsoft operating system (OS) introduces quite a few nifty features, but it also has its share of controversies. So, should you take the plunge? Here are some things you need to know before making that decision. 1. Your computer doesn’t… Continue reading Should you upgrade to Windows 11?

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