TechAdvisory.org

Technology Advice for Small Businesses

Data storage: HDD and SSD defined

Hands holding fast flash SSD - solid state drive

When purchasing new computers, buyers used to have limited choices when it came to what kind of storage they got with their laptop or desktop PCs. But nowadays you can configure your system with either traditional hard disk drives (HDDs), increasingly common solid state drives (SSDs), or in some cases both. Here’s a comparison of… Continue reading Data storage: HDD and SSD defined

VoIP systems keep callers on the line

Being put on hold can be a bothersome experience for customers. Unless they have absolutely nothing else to do, people dislike waiting for an indefinite amount of time and achieving nothing. But did you know that when you make customers wait on the other end of the line, you actually have the opportunity to provide… Continue reading VoIP systems keep callers on the line

Engaging on-hold messages via VoIP

When an operator asks a client for permission to put them on hold, what they’re really saying is “Can you wait a short time not talking to anybody?” A caller can be put on hold at different times throughout a call, and for varying durations. This lull used to be insufferable, but now you can… Continue reading Engaging on-hold messages via VoIP

VoIP’s hold message options are easy

Silence during a phone call is often taken as a sign that the call was dropped. There’s no use staying on the line, so people hang up. It’s therefore no wonder that a CNN survey found that among Americans who are put on hold in silence, 70% of them hang up within 60 seconds. But… Continue reading VoIP’s hold message options are easy

Finally Shed The Old This Year It’s Costing You Much More Than You Think

New year, new technology! If your business is still relying on older and aging technology, it’s time to think about updating that technology. As it ages, the effort to keep it running comes with many hidden costs. While it may seem financially savvy to keep older hardware and software running, you may be setting yourself… Continue reading Finally Shed The Old This Year It’s Costing You Much More Than You Think

Finally Shed The Old This Year – It’s Costing You Much More Than You Think

When was the last time you updated your technology? Between your hardware and software, if you are still doing business on older technology, you could be putting yourself at risk, and it could end up costing you big. As we begin a new year, it’s time to take a close look at the tech you… Continue reading Finally Shed The Old This Year – It’s Costing You Much More Than You Think

Is your web browser safe enough?

Web browsers are gateways to the internet, which is why you should care about how they transmit and store sensitive information. In an era where too much security is never enough, you need your browser to also have built-in cybersecurity features. But which web browser is the safest? Read on. Microsoft Edge Microsoft Edge, Windows… Continue reading Is your web browser safe enough?

Which web browser is the most secure?

Enterprise cybersecurity is a holistic system that involves employing security practices at every level of use. This includes picking out the most secure web browser. Consider the security features of these popular web browsers when picking yours. Microsoft Edge Microsoft Edge, Windows 10’s current default browser, is an improvement over its predecessor Internet Explorer (IE).… Continue reading Which web browser is the most secure?

How to choose the safest web browser

The internet is a Wild West of sorts. One can never know what kind of cyberthreat they’ll come across. This is why businesses should use secure web browsers to keep threats at bay. But how safe are the popular browsers of today? Let’s find out. Microsoft Edge Microsoft Edge, Windows 10’s current default browser, is… Continue reading How to choose the safest web browser

What are Microsoft 365 Groups connectors?

Microsoft 365 Groups is a cross-application service that lets users choose the people with whom they want to collaborate and share resources, such as a document library or a Microsoft Outlook inbox. And with its connectors feature, anyone can send information — even those from third-party apps — to the rest of the group right… Continue reading What are Microsoft 365 Groups connectors?

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